E16 Error Code Hoover Washing Machine

Today we have had in our workshop a Hoover 8kg washing machine that was displaying E16 error code in the digital display, these are the steps we took to repairing this fault.

hoover e16 error code

What Does E16 Mean On A Hoover Washing Machine

This code indicates that there’s a problem with the water heater or the electrical connectors to the heater . In most cases, this can be easily fixed by checking the wiring and making sure that all connections are secure.

If all the connections are good then this could mean the heater is faulty, this can be checked for continuity with a multi meter, on some occasions the insulation on the heater could have broken and this could cause the washing machine to trip your circuit.

How to fix E16 on Hoover washing machine?

  • These are the steps we took to repair this washing machine.
  • We disconnected the machine from the mains supply and removed all water connections and the waste water pipe was removed from the outlet.
  • To make the repair easier we leant the machine up against a wall.
  • Next we removed the back this is held on by several screws as you can see in the picture.
  • Once the back is removed we can now see the heater and the electrical connections to it.

Hoover washing machine E16 error repair Hoover washing machine heater

We then removed the electrical connections to the heater

hoover washing machine heater connection Hoover heater electrical connections

Once we have the connections off we can now undo the nut holding the heater in place, after we have loosened this we now give the nut and screw a gentle tap to release the bracket and rubber seal that is inside the outer tub, now we can prise the heater out.

removing the heater on a hoover washing machine with E16 error Releasing the heater on a hoover washing machine with E16 error code

Replacement of the new heater is a reversal of the removal, howether there is a small bracket or clip inside the tub that the heater needs to be pushed into to secure it and prevent it flapping around during a wash, this can be easily seen by shining a torch down the hole, we also put a little washing up liquid on the new heaters rubber seal to help it slide in easier.

location hole for the hoover washing machines heater faulty hoover washing machine heater

Once it was all installed we connected it back up to the water supply and waste outlet and did a water test to make sure there was no leaks from the heater this is important to do.

Conclusion.

This is a really easy repair to do and failed heaters on these Hoover washing machines can give other error codes and faults. All work should be carried out by a suitably qualified person with the machine disconnected from the mains supply.