This website, www.dpdomesticspares.com, is operated by DP Domestic Spares, a trading name of Spares Direct 2 U Ltd. We are registered in England and Wales under company number 07671015.
Registered office: 10 Ludham Close, Chesterfield, S41 8SB. Trading address: Unit 14, The Clocktower Business Centre, Chesterfield, S43 2PE. VAT number: 175747861.
To contact us: email sales@dpdomesticspares.com or call 01246 474779.
By using this website, you confirm that you accept these terms and conditions and agree to comply with them. If you do not agree to these terms, you must not use this site.
We may revise these terms at any time by updating this page. Please check this page periodically as any changes are binding on you.
This site is made available free of charge. We do not guarantee that the site or any content on it will always be available, uninterrupted, or free from errors or omissions. We may suspend, withdraw, or change the site at any time without notice.
You are responsible for ensuring that anyone who accesses the site through your internet connection is aware of and complies with these terms.
We own or are licensed to use all intellectual property rights in this site and the material published on it. Those works are protected by copyright laws. All rights are reserved.
You may print or download extracts from this site for your personal use only. You must not use any part of the content on this site for commercial purposes without obtaining a licence from us. You must not modify any materials you print or download, and our status as the authors of content on this site must always be acknowledged.
Manufacturer names, model numbers, and part references used on this site are for identification and reference purposes only. We fully recommend that all parts be fitted by a competent, trained engineer. We accept no liability for damage caused by incorrect fitting.
Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to this site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort, including negligence, breach of statutory duty, or otherwise, even if foreseeable, arising from use of or inability to use this site or reliance on any content displayed on it.
We assume no responsibility for the content of websites linked from this site. Such links should not be interpreted as endorsement by us of those websites.
If you are provided with a user identification code or password as part of our security procedures, you must treat it as confidential and not disclose it to any third party. We have the right to disable any user identification code or password at any time if, in our reasonable opinion, you have failed to comply with any of these terms.
If you know or suspect that anyone other than you knows your login details, please notify us immediately at sales@dpdomesticspares.com.
We do not guarantee that this site will be secure or free from bugs or viruses. You are responsible for configuring your own technology to access the site and should use your own virus protection software.
You must not misuse this site by knowingly introducing viruses, trojans, worms, logic bombs, or other malicious material. You must not attempt to gain unauthorised access to this site, its servers, or any connected systems. Any breach of this provision may constitute a criminal offence under the Computer Misuse Act 1990 and will be reported to the relevant authorities.
You may link to our homepage, provided you do so in a fair and legal way that does not damage our reputation. You must not establish a link that suggests any form of association, approval, or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.
These terms of use and any disputes arising from them are governed by English law. If you are a consumer, the courts of England and Wales will have non-exclusive jurisdiction, though if you are resident in Northern Ireland or Scotland, you may also bring proceedings in those jurisdictions. If you are a business, both parties agree to the exclusive jurisdiction of the courts of England and Wales.
No contract exists between you and DP Domestic Spares until we have sent you an email confirming receipt and acceptance of your order. We reserve the right to withdraw from any contract in the case of obvious errors or inaccuracies regarding goods or pricing, or where goods are unavailable.
By placing an order for products with age restrictions, you confirm that you are of legal age to purchase those products.
All prices shown on this site are inclusive of VAT at the standard UK rate. Delivery charges are shown separately at checkout and vary depending on the chosen delivery method.
Prices and availability are subject to change without notice. In the unlikely event that goods are unavailable or that we need to vary the price following confirmation of your order, we will notify you by email and give you the opportunity to cancel.
We supply goods only to customers in the United Kingdom. We do not currently ship outside the UK.
We will deliver goods to the delivery address you provide at the time of ordering. All delivery times quoted on this site are estimates only, based on availability and normal processing and delivery times. We do not guarantee delivery within any specific timeframe.
Title to goods passes to you on payment in full. Risk passes to you on delivery.
You have the right to cancel your order and return goods within 14 days of receipt for any reason, in accordance with the Consumer Contracts Regulations 2013. Goods must be returned in their original, unused condition. Unless the goods are faulty or we have made an error, the cost of return postage is your responsibility. Refunds will be processed within 14 days of us receiving the returned goods.
If goods are faulty, we will offer an immediate replacement or full refund, and we will reimburse your reasonable return postage costs. Please contact us by email or telephone before returning any goods so we can advise on the best course of action.
Contracts between you and DP Domestic Spares are governed by English law, and all disputes shall be submitted to the non-exclusive jurisdiction of the English courts.
If any part of these terms and conditions is found to be unenforceable, the validity of the remaining terms shall not be affected.
These terms should be read alongside our Privacy Policy and Acceptable Use Policy, both of which are available from the footer of this site.