New World

New World is a renowned British manufacturer of domestic appliances, primarily focusing on cooking appliances. The company has a history of over 120 years, making it a well-established name in the UK appliance industry. New World is proud to be part of Glen Dimplex Home Appliances, the only manufacturer that builds freestanding cookers, built-in ovens, hobs, and range cookers in the UK.

History and Experience

New World’s journey began more than a century ago, and it has since become a household name in the UK. The company’s longstanding presence in the market has allowed it to develop a deep understanding of British cooking needs and preferences. This expertise is reflected in their thoughtfully designed appliances that aim to bring joy back into cooking and entertaining.

Product Range

New World specialises primarily in cooking appliances, with a focus on:

1. Freestanding cookers
2. Built-in ovens
3. Hobs
4. Range cookers

While the company is best known for its cooking products, it has expanded its offerings to include:

• Refrigeration products
• Integrated dishwashers

Some built-in cooking products, such as ovens and hobs, may be sourced from other manufacturers.

Warranty and After-Sales Service

New World offers a standard warranty on its products. The company employs its engineers through Glen Dimplex for service within the warranty period. Out of warranty, customers may be offered a Cover +1 plan, which is a monthly maintenance contract.

Customers can use independent engineers for out-of-warranty servicing, which may be more cost-effective and faster than the manufacturer’s service.

Certifications and Sustainability

While specific certifications are not mentioned in the provided search results, New World, as part of Glen Dimplex Home Appliances, likely adheres to industry standards and regulations. The company’s focus on manufacturing in the UK may contribute to a reduced carbon footprint compared to brands that import all their products.

Reputation and Market Presence

New World has established itself as a trusted brand in the UK domestic appliance market. The company has won the Total Excellence Quality Customer Care award four times, demonstrating its commitment to customer service. New World maintains a UK-based customer call centre with 130 operatives and 200 service engineers, ensuring prompt and efficient customer support.

At DP Domestic Spares, we are proud to be a reliable supplier of genuine and compatible spare parts for New World appliances. Our extensive inventory includes a wide range of parts for New World cookers, ovens, hobs, and other appliances.